Category Archives: Negotiating and Influencing Skills

How to negotiate successfully

Some people may find it easier naturally to negotiate than others, but negotiation is a skill that can be developed and improved with the help of training, coaching and practice. There are three key ingredients to improving your negotiating capabilities: … Continue reading

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Seven principles of negotiation

The seven principles common to all negotiations are: Two or more parties are involved needing each other’s involvement in order to reach some desired outcome. There has to be some common interest, either in the subject matter of the negotiation or in the context … Continue reading

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Communication Skills – Reading Body Language

How do you know whether someone you are talking to face-to-face is feeling uncomfortable? They may feel you are intruding on them, or you may be making them nervous. Tell-tale signs are: Tapping Rocking Leg swinging Intermittent closing of the eyes … Continue reading

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The Three Outcomes of Negotiation

Characteristics of Win/Win Situation (Situation Oriented) Achieved by joint decision making and discussion, therefore: meets needs of both parties decision is not unacceptable to anyone requires two-way communication emphasis is on flexible approaches concentrates on objectives long-term  relationship is maintained Characteristics … Continue reading

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